General Conditions


Auto Rent III Lda., rent to the client, the undersigned the vehicle described subject to all the terms and conditions of this rental agreement, in consideration there of the renter acknowledges and agrees.


1 – Delivery and return of vehicle


  1. The client declares that the vehicle was received in proper conditions of use and cleaning, with accessories and documents, pledging to return it in the same condition which was received.

  2. - The rental ends on the day fixed by the client. If you require to extend the contract, the client must request the company´s permission 24 hours before the end of the contract, subject to approval.If such premission is not granted, it will be considered that the vehicle circulates whitout the consent of the company, this being punishable by the terms stated in article 58º Nº 7 of the Portuguese Highway Code. The client will have to return the vehicle to the point of origin, save express authorization within the working hours 9am until 19pm.

  3. The client is totally responsable for the loss or damage to property left in the vehicle either during the rental period or after it.

  4. - In case of loss of the vehicles documents, the client is responsable for a penalty fare of €150 for the renewal of new documents.

  5. - Fuel policy:

- Vehicles are provided with a level of fuel written down on the rental agreement.Customers must return the same amount of fuel.

- Each 1/8 of tank difference in fuel costs:

A, B, C, D, E, E1, J1 = €10

F, F1, L1, H1, J2 = €15


2- Vehicle use


2.1 – The client agrees not to use the vehicle in the following situations:

A) To transport passangers or goods in violation with the law;

B) For Sporting events or training, whether they are official or not;

C) By any person who is under the influence of alcohol, drugs or any other substance which directly or indirectly reduces their perception and responsiveness;

D) To pull or push any other vehicle or tow truck;

E) Out of the portuguese territory, unless with specific permission from the lessor;

F) For replacement of any advertising endorsements, political or commercial or other equivalent, without prior written permission of the lessor;

G) For paid transport of passengers or goods, in sublease, loan or transfer without prior permission of the lessor.

2.2 – The minimum age of the driver should be 23 years and should old the license for a minimum of 1 year experience.


3 – Vehicle maintenance and repair


In case the vehicle suffers any damage, repairs can only be made by prior arrangement with the lessor.


4 – Services


4.1 – The client can hire the following services:

A) Super CDW – Covers all damages caused to the vehicle in event of an accident and total or parcial theft, not being the client liable to pay any deductibles;

B) CDW – Covers all damage to the vehicle ( except tyres, locks and Windows), with the client being subject to pay a variable excess according to the type of vehicle and in accordance with the amount mentioned on the form which is part of this same contract;

C) PAI – Personal accident covers the driver up to 1,500.00 ( one thousand and five hundred euros) in case of illness or hospitalization and 15,000.00 ( fifteen thousand euros) in case of death or disability.

4.2 – The client undertakes, in the event of an accident, to take the following procedures:

A) To inform the lessor and the police of an accident, theft or any other issues, within 24 hours;

B) Obtain the names and addresses of persons involved and witnesses;

C) Not leave the vehicle without taking the appropriate measures to protect and safeguard the same;

D) Not take any responsability or plead guilty in case of accidents which can result in liability for the lessor;

E) Immediately contact the rental company providing it with a detailed accident report including accident declaration raised by the police.

4.3 – Only the client and/or authorized drivers can benefit from the coverage of the CDW, Super CDW and PAI.

4.4 – Even if the client subscribes the Super CDW coverage, all damages arising from the misuse of the vehicle, are of his sole responsability.

4.5 – In case of an accident due to over speeding, negligence, driving under the influence of alcohol, narcotic drugs or consumption of any product that reduces driving ability, the client will be responsible for all repair costs and compensation for the time stoppage of the vehicle involved, even if Super CDW and/or CDW has been subscribed.

4.6 – The vehicle is only covered by Super CDW and/or CDW during the period agreed on the contract, unless there is an extension of the contract in accordance with these general conditions, declining the lessor any liability for injuries cause dor likely to be caused by the client beyond the rental period, being the client the only responsible for these.


5 – Payments


5.1 – The client is expressly obliged to pay to the lessor the amounts in due for this contract as soon as it is requested, namely:

A) The price payable for the rental of the vehicle, depending on the rental period and its mileage calculated according to the rate specified in the contract;

B) Any and all costs related to the elimination of the excess, personal cover, collision and rollover, theft coverage and any other cost incurred in accordance with the rates contained in the particular conditions of this contract;

C) All taxes and fees levied on the rental of the vehicle or the amount fixed by the lessor for reimbursement of such taxes;

D) All costs incurred by the lessor arising from collecting payments owned by the client as a result of this contract.

5.2 – Any invoice not paid when due shall be increased by interest at maximum rate permited by law.

5.3 – In case of accident the client shall pay to cover administration costs to the respective process 100.00 ( one hundred euros), plus VAT.

5.4 – The client, to ensure the fulfillment of the obligations under the contract, shall deposit in debit on the credit card, the amount referred in the rental agreement, expressly authorizing the lessor to fill the credit card and charge the amount due.


5.5 - Group CDW Deposit


A, B, C €10.00 p/day €1 200.00

D, J1 €12.00 p/day €1 200.00

E, E1, F, F1, J2 €14.00 p/day €2 000.00

H1, L1 €16.00 p/day €3 000.00


6 - Admistration fees


Should the lessor be notified as a result of an offense or unlawful conduct comitted by the client, to uniquely identify the same, the client is obliged to pay an administration fee of 20.00 ( twenty euros) plus VAT, by information provided to those entities.


7 – Agreed Domicile


The parties agree that the addresses given in the contract are the ones to use for any contacts, especially to the porpuse of notifications.

Under the law 144/2015, art.18, the consumers can, in case of dispute, use the following Consumer Conflicts Alternative Resolution Entity:

CIMAAL – Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve

Address : Edifício Ninho de Empresas, Estrada da Penha 8005 – 131 Faro

Telef. +351 289 823 135 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Web: www.consumoalgarve.pt

More information at www.consumidor.pt


8 – Information and Clarification


The client acknowledges that all clauses of this agreement have been timely and expressly comunicated and explained , and that it was aware of them by signing this contract.


9 – Personal Data


9.1 – The client must provide at the beging of the contract his personal data and the driver(s) of the vehicle for the porpuses of their identification, expressly authorizing the lessor to process the details in a computerized system.

9.2 – The lessor is the entity responsible for the processing of personal data supplied under the contract.

9.3 – According to the Law nº 67/98, from the 28th October, Portuguese Law on protection of personal Data, is guaranteed to issuers, their leaders and/or named users Access to personal data for the purpose of rectification, update or modification.

9.4 – The client authorizes that its personal data to be communicated to ARA ( Association of car rental companies in the Algarve) for inclusion in a database in case contract breach. The query can be made at the entity responsible for processing the data.

9.5 – The client acknowledges that the vehicle is equipped with a geolocation device (GPS) that can be activated in case of contract breach.